If you are in immediate danger or crisis, please do not wait for a therapy appointment. Reach out to a crisis helpline now.
Counselling Psychologist · Online Practice

A space to bring
your whole self

Therapy that is thoughtful, collaborative, and grounded in who you actually are, not just the parts that are struggling.

Jancy Mathew, Counselling Psychologist

"Everyone carries broken parts. My role is to help you bring them together."

Jancy Mathew

Ten years of practice.
A lifetime of curiosity.

Qualification MSc Counselling Psychology
Background Nursing, clinical practice, education, startups
Specialisms Anxiety, stress, relationship difficulties
Languages English, Hindi, Malayalam
Format Individual online sessions
Jancy Mathew

My name is Jancy Mathew, and I am a counselling psychologist with over ten years of experience spanning clinical practice, education, and the startup world.

I came to this work through a winding path. My background in nursing gave me an early and lasting understanding of how deeply the body and mind are connected, and how distress rarely stays neatly in one place. That grounding shapes everything I do. I bring the same attention to what is happening in someone's body as to what is happening in their thoughts and relationships.

I work online, which means I see clients across geographies, from the comfort and privacy of wherever feels right for them. I believe therapy should be accessible, and that the relationship we build matters just as much as any technique or model.

Outside the therapy room, I am a single parent to two children who remind me daily what curiosity, empathy, and love look like in practice. That life, with all its fullness and imperfection, keeps my work honest.

How we work
together

I work from a Cognitive Analytical Therapy (CAT) foundation, with an integrative and trauma-informed lens. I do not believe in a one-size-fits-all approach to therapy. I draw on what genuinely serves each person I work with.


I do not believe you are broken. I believe you developed the best strategies you could with what you had. Therapy is where we look at those strategies together, with honesty and care.

01

Cognitive Analytical Therapy

CAT is a collaborative, time-limited therapy that helps us understand the patterns that developed in your life, often long before you had the words for them. We look at relationships, coping strategies, and what you might want to do differently. Structured enough to give us direction, and open enough to meet you where you actually are.

02

Trauma-informed & integrative

I draw on multiple frameworks depending on what you bring. I am always attentive to the physical dimension of emotional experience, and to the ways that personal history, relationships, culture, and systemic pressures all shape how we feel and function.

03

Collaborative from the start

Therapy works best when it is genuinely a partnership. I will share my thinking with you, and I will listen to yours. You are the expert on your own life. My role is to bring a steady, curious presence alongside you as you make sense of it.

04

Surviving and thriving

I hold the belief that everyone carries broken parts, and that my role is to help you bring those parts together, not just to cope better, but to genuinely thrive. That distinction matters to me, and it shapes every session.

What I can
help with

Reaching out is often the hardest part. If something has been weighing on you, whether for weeks or for years, this is a space where you do not have to carry it alone.

01

Anxiety & stress

Persistent worry, overwhelm, panic, or a nervous system that always seems braced for something. Whether specific or free-floating, we can work with it.

02

Relationship difficulties

Patterns that keep repeating, unresolvable conflict, difficulty trusting, or the particular pain of feeling unseen by the people who matter most.

03

Life transitions

Career changes, becoming a parent, loss, relocation, identity shifts. Transitions surface a great deal, and a steady space to process them makes a real difference.

04

Self-worth & identity

Low confidence, difficulty knowing what you want, a tendency to put everyone else first, or a quiet sense that you are not quite enough.

05

Trauma & past experiences

Events that still show up in your present, in your body, your relationships, or your sense of safety in the world, however long ago they happened.

06

Burnout & exhaustion

When you have been holding too much for too long, and the usual ways of coping are no longer working. A sign that something needs attention, not a personal failing.

If you are not sure whether what you are experiencing fits any of these descriptions, that is completely fine. Many people come to therapy with a sense that something is not right, without being able to name it precisely. That is a perfectly good place to start.

Featured contributions

Perspectives shared with publications on psychology, technology, and mental wellbeing.

Psychologist Brief

5 interventions from psychologists that break negative patterns

On using Socratic questioning, thought records, and behavioural experiments to interrupt cycles of catastrophic thinking and shift internal narratives.

Read the article
Psychologist Brief

What role does technology play in enhancing patient care in psychology and psychiatry?

On how telehealth, digital tools, and integrative approaches are expanding access to psychological care and reshaping therapeutic practice.

Read the article
Meditech Today

Personal goals and mental health: success stories and expert advice

On the relationship between setting personal goals and mental wellbeing, and how small, consistent actions can create real momentum toward change.

Read the article
Jancy Mathew's workspace

The space where the work happens. Thoughtful, unhurried, and genuinely yours.

Writing & reflections

All posts on Medium
JM
The Reflection Room

Thoughts on therapy, anxiety, and what it means to thrive

I write about the things that come up in my work and in my life, including anxiety, relationships, the complexity of being human, and what it actually looks like to move toward flourishing rather than just coping.

Visit the blog
Relationships

On the patterns we carry into every room we enter

Read on Medium
Anxiety

Thriving with anxiety rather than being defined by it

Read on Medium

Questions you might have

If something is not answered here, please feel free to ask when you get in touch. There are no wrong questions.

How do I know if therapy is right for me?

+

If something has been weighing on you, that is reason enough. You do not need to be in crisis, have a diagnosis, or be able to clearly name what is wrong. Many people come to therapy with a general sense that something is not working, and that is a perfectly valid place to begin.

An initial consultation gives us both a chance to see whether working together feels right before any commitment is made.

How does online therapy work?

+

Sessions take place via a secure video platform. You will need a private space, a stable internet connection, and a device with a camera and microphone. I will send you the session link in advance of each appointment.

Many clients find that working online removes practical barriers, and that the quality of the therapeutic relationship is just as strong as it would be in person.

How long does therapy take?

+

It depends on what you bring and what you are hoping for. I work in a time-limited way where that suits, typically between 8 and 16 sessions, but some clients find that a shorter or longer course of work serves them better. We will discuss this together and review as we go.

What happens in the first session?

+

The first session is an opportunity for us to meet, for you to share a little about what brings you to therapy, and for us to get a sense of how we might work together. There is no expectation that you have everything figured out. I will ask some questions, but it is also very much your space to speak at whatever pace feels right.

What is your cancellation policy?

+

I ask for at least 48 hours notice if you need to cancel or rescheduled a session. Sessions cancelled with less than 48 hours notice may be charged in full. I understand that life is unpredictable, and I try to approach this with flexibility where I can.

Is everything I share kept confidential?

+

Yes. Confidentiality is one of the cornerstones of therapy. What you share in our sessions stays between us, with two important exceptions: if I have serious concern about your safety or the safety of someone else, or if I am required to share information by law. These exceptions are rare, and I would always aim to discuss them with you first where possible.

Do you work with couples or children?

+

My practice is currently for individual adults only. I do not offer couples therapy, family therapy, or sessions for children or young people under the age of 18. If you are looking for support in any of these areas, I am happy to suggest where you might look.

Scope of practice & crisis support

Please read this section before enquiring. It is important that you find the right kind of support for your situation.

What this practice does not offer

I am a counselling psychologist, not a psychiatrist or medical doctor. I am not able to prescribe medication, provide a clinical diagnosis, write medical reports or legal letters, or offer court-related assessments.

I do not offer crisis intervention, inpatient or emergency support, or intensive services for active psychosis, severe eating disorders requiring medical monitoring, or acute substance dependency. If any of these apply to your situation, please contact your GP or a specialist service.

Sessions are not a substitute for emergency care. If you are in immediate danger, please call emergency services (112 or 100) or go to your nearest hospital.

A note on urgent needs

Therapy is a sustained process that works over time. If you are currently in acute crisis, a therapist who can respond between sessions or provide intensive support may be more suitable as an immediate first step. I can offer a referral if this is the case.

If you are in crisis right now

If you are having thoughts of suicide or self-harm, or feel you cannot keep yourself safe, please reach out to one of the following services. All are free, and most are available around the clock.

iCall (TISS) 9152987821 Mon–Sat, 8am–10pm
Vandrevala Foundation 1860-266-2345 24 / 7
Tele-MANAS (Govt. of India) 14416 24 / 7
AASRA 9820466726 24 / 7
Emergency services 112 24 / 7

How I handle your information

Last updated: 2024

Who holds your data

Your personal information is held by Jancy Mathew, counselling psychologist, operating as an independent practitioner. You can contact me at jancy.veemathew@gmail.com with any questions about how your data is used.

What information I collect and why

When you submit an enquiry, I collect your name, email address, and any information you choose to share in your message. This is used solely to respond to your enquiry and, if we begin working together, to support your care.

If we enter a therapeutic relationship, I keep brief session notes as part of my professional practice. These are stored securely and are not shared with third parties without your consent, except in the limited circumstances described below.

Confidentiality and its limits

Everything you share in therapy is confidential. There are two situations where I may need to act without your consent: if I have serious concern for your safety or the safety of another person, or if I am required to disclose information by law. Where possible, I will discuss any such situation with you first.

I receive clinical supervision as part of my professional obligations. This may involve discussing aspects of our work in an anonymised way. My supervisor is also bound by confidentiality.

How long I keep your information

Enquiry messages are kept only as long as needed to respond to you. If we work together, session records are retained for seven years after our last session, in line with standard professional guidelines, after which they are securely destroyed.

Your rights

You have the right to request access to the personal information I hold about you, to ask for corrections, and to request deletion where this is legally permissible. To make a request, please contact me directly at jancy.veemathew@gmail.com.

Website and enquiry form

This website does not use tracking cookies or analytics. Enquiry forms submitted through this site are handled by Netlify Forms, which stores submissions securely. Their privacy policy is available at netlify.com.

Send an
enquiry

If you would like to find out more, or if you are ready to take the first step, please fill in the form. I will be in touch within two working days.

There is no obligation at this stage. We can arrange a brief initial call to see whether working together feels right for you.

All enquiries are treated with complete confidentiality. Your information will only be used to respond to your message and will never be shared with third parties.

Thank you for reaching out

I have received your message and will be in touch within two working days. It takes courage to make this step, and I am glad you did.

Please enter your first name.
Please enter a valid email address.
Please select an option.
Please add a brief message.
Please tick this box to continue.